Fitbit versa lite setup issues

Fitbit versa lite setup issues DEFAULT

Fitbit Update: 4/27

 

Hi, Versa Lite Fam!

 

Today we're announcing a new firmware: Fitbit OS 4.1.2(version:70.7.27), which addresses and solves the firmware update issue that was identified and reported in this thread. Please update to this new firmware once you see the update banner inside of the Fitbit app. 

 

If you attempt this new update and have issues, PLEASE FOLLOW these step by step instructions in this article: Why can't I update my Fitbit device? 

 

DO NOT ever attempt a factory reset as a troubleshooting method for Versa Lite. Thank you all for your patience while a fix was put in place. 

 

Fitbit Update: 12/12

 

Hi Versa Lite users,

 

If you recently purchased a Versa Lite, or if you recently tried completing a firmware update and had issues our teams are aware of the problem.

 

We're currently investigating and working on a resolution. Please DO NOT perform a factory reset on the watch as a troubleshooting method. 

 

Instead, try the following:

  • Plug the watch into a computer and attempt the update over Bluetooth. You may need to resume the update if it fails a few times. Note: You must have the watch plugged into a computer to improve the chances of successfully updating. 
  • If you have more time available, contact our Customer Support and they can walk you through another method using a Windows 10 computer. 

As a side note, if you encounter any issues while updating it, please perform the troubleshooting mentioned in this article: Why can't I update my Fitbit device? 

 

Thanks for your understanding and cooperation while we work hard on a fix. 

Sours: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Versa-Lite-firmware-update-issue-RESOLVED/td-p/3946209/page/2

Welcome to the Fitbit Community @Luanmo. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the details of the issue you've experienced with your Fitbit Versa Lite after you performed the latest update on your iPad. I appreciate your efforts to resolve the issue. Please try to charge your device by following these steps including a restart: Why isn't my Fitbit device's battery charging?

 

If the issue still persists, I recommend doing a factory reset. Please note that you'll need to reinstall any apps on your device after the reset, and if you couldn’t sync your device, then any data on the Fitbit device will be lost. In order to do the factory reset, please do the following:

 

  1. Hold the back button for about 8 seconds. 
  2. When the Fitbit logo disappears:
    1. Release the button briefly (for less than 2 seconds). 
    2. Hold the button again until you feel a second, longer vibration, which indicates that you initiated the factory reset. 
  3. Once the Fitbit.com/setup screen appears, open the Bluetooth settings on your iPad and unpair the watch from the list. Then, please set up the watch back to your account with the instructions on this link: How do I set up my Fitbit device? 

Let me know how it goes, I'll be around!

Sours: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Versa-Lite-stopped-working/td-p/3594187
  1. Social research methods: bryman
  2. Houses for rent benton pa
  3. 1 25 scale tank models

Hello @Jazzj and @Billversa I hope you're doing well, it's nice to see you around the Fitbit Community. 

 

@Billversa I appreciate you have shared your experience with us, I'm sorry to hear you had to return your Versa due to the issues you were experiencing with it. 

 

@Jazzj thanks for reporting this to us and for letting us know the troubleshooting steps you've tried so far. It seems your Versa Lite is able to set up but not finishing the update, in which case I would like to suggest you that before you begin the firmware update, make sure your watch is plugged into the charger and in range of your Wi-Fi network during the update. For best results, use your home or work Wi-Fi network. If you've never connected your watch to WiFi, see How do I connect my Fitbit watch to Wi-Fi?. If your Versa is having trouble updating with WiFi, please try the following:

 

  1. Make sure your watch is connected to the Wi-Fi network you want to use. 
  2. Move your watch closer to your router.
  3. Make sure your router is connected to the internet. 
  4. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo.
  5. Try again to update your watch.

If the update fails, restart your mobile device and try to update again. If your Versa can't update over WiFi follow the on-screen instructions in the Fitbit app to update your watch over Bluetooth instead. Note that firmware updates over Bluetooth may take significantly longer to complete. If the Versa is having trouble updating through Bluetooth try the following:

 

  1. Try turning Bluetooth on and off on your phone.
  2. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo.
  3. Try again to update your watch.
  4. Restart your mobile device and try to update again.

Give these steps a try and let us know the outcome. 

Sours: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Unable-to-set-up-Versa-Lite/td-p/3426930
HOW to Setup Fitbit Versa

Hello @firegal, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention. If your Versa is still having trouble setting up, please try the following:

 

  1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
  2. Make sure you have a strong WiFi signal and that there are no other Bluetooth devices around that might interfere with the setup process.
  3. Restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen, then try to set up again.
  4. If you can't set up after a restart, reboot your phone or tablet and try to set up again.
  5. If you can't set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet and try to set up the Versa one more time. 

Now, before you begin the firmware update, make sure your watch is plugged into the charger and in range of your Wi-Fi network during the update. For best results, use your home or work Wi-Fi network. If you've never connected your watch to WiFi, see How do I connect my Fitbit watch to Wi-Fi?. If your Versa is having trouble updating with WiFi, please try the following:

 

  1. Make sure your watch is connected to the Wi-Fi network you want to use. 
  2. Move your watch closer to your router.
  3. Make sure your router is connected to the internet. 
  4. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo.
  5. Try again to update your watch.

If the update fails, restart your mobile device and try to update again. If you your Versa can't update over WiFi follow the on-screen instructions in the Fitbit app to update your watch over Bluetooth instead. Note that firmware updates over Bluetooth may take significantly longer to complete. If the Versa is having trouble updating through Bluetooth try the following:

 

  1. Try turning Bluetooth on and off on your phone.
  2. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo.
  3. Try again to update your watch.
  4. Restart your mobile device and try to update again.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Sours: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Unable-to-set-up-Versa/td-p/2678744

Lite fitbit setup issues versa

Why can't I set up my Fitbit device?

Connect your Fitbit device to the charger before you begin the setup process.

Note: For more information about setting up Fitbit Ace or Fitbit Ace 2, see How do I set up Fitbit Ace devices?

Requirements

ClosedPhone or tablet

If you're using the Fitbit app for iPhones and iPads, Android phones, or Windows 10 devices:

ClosedMacs or Windows 8.1 computers
  • You followed the Mac or Windows 8.1 instructions in How do I set up my Fitbit device?
  • You see an icon with the Fitbit logo located near the date and time on your computer. This means the software required for setup is installed.
  • Your device is charged as described in How do I charge my Fitbit device?
  • (Mac only) If your computer has Bluetooth, go to your System Preferences and verify that it is turned on. Note that even when Bluetooth is on, the signal can occasionally be weak or problematic. When this happens, plug the wireless sync dongle into a USB port on your computer as shown. If your Mac doesn't have Bluetooth the dongle is required.
    Fitbit dongle being inserted into a USB port on a computer
  • (Windows only) The wireless sync dongle is plugged into a USB port on the computer.
  • If your device didn't come with a dongle and you can't use a phone or tablet instead, contact Customer Support.
  • If the dongle is plugged in, your computer is able to recognize it. To check, on your computer find and click the icon with a Fitbit logo. It is located near the date and time. If you see "USB Dongle Disconnected," try a different USB port.

Troubleshooting

ClosedPhone or tablet
  1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
  2. Try setting up your device again.
  3. Turn your Fitbit device off and back on. See How do I restart my Fitbit device?
  4. Turn your phone off and back on.
  5. Try setting up your device again. If you have trouble connecting your watch to Wi-Fi, see Why won't my Fitbit watch connect to Wi-Fi?
  6. Try setting up your device again.
  7. Remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet.
  8. Try setting up your device again.
  9. Uninstall and reinstall the Fitbit app. Note: Before you uninstall the app, verify that your phone is running a supported version of Android OS. If your phone is on an older version, you won’t be able to reinstall the app. For OS requirements, see Fitbit-compatible devices.
  10. If you still can't set up, please contact Customer Support so we can investigate.
ClosedWindows 10 computers
  1. Turn your Fitbit device off and back on using the instructions in How do I restart my Fitbit device?
  2. Try setting up your device again.
  3. If you can't set up after the restart, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer.
  4. If you still can't set up and a compatible phone or tablet isn't available, please contact Customer Support so we can investigate.
ClosedMacs or Windows 8.1 computers
  1. Turn your Fitbit device off and back on using the instructions in How do I restart my Fitbit device?
  2. Try the setup process again:
    1. Click the icon with the Fitbit logo (located near the date and time on your computer).
    2. Click Open Main Menu.
    3. Click Set Up a New Fitbit Device.
    4. If the setup process failed last time after you created a Fitbit account, click Existing User. Otherwise click New Fitbit User.
    5. Follow the on-screen instructions.
  3. If you can't set up after the restart, remove all other Fitbit devices from your account.
  4. Try setting up your device again.
  5. If you still can't set up and a compatible phone or tablet isn't available, please contact Customer Support so we can investigate.
Sours: https://help.fitbit.com/articles/en_US/Help_article/1872.htm
2020 03 21 Fitbit Versa Light Edition Error not turning on Bricked?

I first noticed the touch screen was occasionally not working. Unusually I would connect it with the charger, even if it still had some battery life, and this seemed to fix the issue

Then a couple days ago the screen was completely none responsive. So I did a search and found that a number of people have been having this issue (!?!?). I tried holding the left button until the fitbit logo appeared in order to restart it and the touch screen worked for about an hour.

This time when I tried to restart it, the logo appear for the briefest of seconds but it did not appear to actually restart. Plus, the left button now wasn't working either. Gggrrreeaaattt

If I shook my wrist, the screen would light up but that was the only sign of life. So I checked the forums again and how to do a factory reset. Apparently, one can only do this using the touch screen. Extremely not helpful & frustrating. The solution to the problem can not be done due the problem?!?! (whose bright idea was that anyway?!?! The factory reset should always be a manual trigger)

Anyway... the only thing I could think to do was to let the battery die down and force it to "reset". Once it died and was allowed to recharge the touch screen worked! Eureka!

But, not taking any chances, I went to do a factory reset just in case. Now, it's completely dead. Thanks fitbit for disappointing me a 2nd time and taking my money.

I enjoyed my first, the basic flex and eventually upgraded to the Charger HR. That was disappointing as the flimsy plastic backing came off completely negated the ability to charge. Unless you were willing to stand there holding the charging cable. I superglue it, but eventually it couldn't be glued any more & became useless. I took a little break after that disappointment before looking at other wearable products. I decided to try fitbit one more time and here I am, deflated once more. It would seem that the more advance the tech, the more expensive and cheaply made.

Sours: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Versa-Lite-not-working-At-all/td-p/3662449

Similar news:

I opened my mothers wardrobe, I chose tight panties, an A-size underwired bra, tights, a short dress, I couldnt find shoes of my. Size from the rest of my sisterss clothes, I thought. Having done my makeup, changed my clothes, I began to examine myself in the mirror, from there an ordinary girl was looking at.

Me, you cant say that Im a boy.



610 611 612 613 614