Night owl wireless cameras

Night owl wireless cameras DEFAULT

Product Description

p HD Resolution

  • p ( pixels x pixels) HD Resolution
  • Stunning video quality with sharp, definitive lines
  • See intricate details with clarity and precision

Wired Cameras

  • Bright LED spotlight wards off intruders
  • Uninterrupted viewing and recording
  • No interference from other Wi-Fi devices
  • Internet only required for remote viewing
  • Cameras provide color images longer

Wireless Cameras (not included with all models)

  • Plug these wireless cameras into any outlet
  • Pre-paired to DVR's built-in Wi-Fi
  • Up to ft. Wireless Range
  • Maximize coverage without installing cabling
  • Equipped with 2-Way Audio

Expand your Coverage

Easily add to your new Hybrid system to accommodate your coverage needs. This will ensure you have eyes and ears where you need them most.
  • Boost your coverage by adding additional cameras or wireless devices
  • Take it to the next level by adding our p Smart Doorbell
  • Maximum number of wired cameras or wireless devices that can be added is determined by the number of channels. Varies by model.

2-Way Audio Enabled

Each p Wireless camera includes 2-way audio. Capture the most important sights and sounds around your home or business.
  • Picks up audio around the camera for an extra layer of security
  • Built-in microphone produces clear audio
  • p Wired cameras are not audio enabled
  • p Wireless cameras are not included with all models

Human Detection Technology with Real-Time Alerts

Artificial intelligence and advanced algorithms work together to detect human activity. Alerts are sent to your Smart Device, keeping you connected to your world.
  • Advanced algorithms focus on human movement to reduce false alerts
  • Conserve valuable hard drive space
  • Real-time alerts notify you of activity as soon as it happens

Motion-Activated Spotlight

Stop trespassers in their tracks! Motion activates the bright spotlight on these wired cameras, adding an extra layer of security and protection.
  • Bright spotlight wards off potential wrongdoers
  • Further enhance your security coverage
  • For added convenience, you can manually control the spotlight (On & Off) via the app
  • Spotlight is NOT included with p wireless cameras

L2 Color Boost&# Technology with Night Vision

Hold off the darkness! With Night Owl's L2Color Boost&# Technology your wired cameras will continue recording in full-color as light fades to darkness.
  • Captures full-color video in low-light settings, only switching to Night Vision if necessary
  • Low-light (L2) sensors produce detailed full-color video even as light fades away
  • When the light fades to darkness, the wired cameras will continue recording using black and white Night Vision with up to ft. of visibility

Weather-Resistant Cameras for Indoor/Outdoor Use

Keep an eye on your world both indoors and outdoors. This flexibility provides your property with the coverage it needs.
  • Both p Wired and p Wireless cameras are for use indoors/outdoors
  • p Wired cameras have an operating temperature range of &#F to &#F
  • p Wireless cameras have an operating temperature range of -4&#F to &#F

Local Storage w/ Advanced Video Compression Technology

With a pre-installed hard drive and powerful video compression, this DVR is a force to be reckoned with. H technology provides more efficient video compression helping to conserve hard drive ("HDD") space and enhance the remote viewing experience.
  • Pre-installed HDD for local storage
  • H Advanced Video Compression conserves HDD space and bandwidth
  • Automatic overwrite so HDD keeps recording
  • Enhanced data transfer speeds

Remote Viewing with No Monthly Fees

Keep an eye on your world from anywhere in the world. Night Owl&# makes remote viewing easy.
  • Free and exclusive Night Owl&# app for iOS&# and Android&# Smart Devices and Control Management Software ("CMS") for PC or Mac
  • Save videos and images directly to your smartphone, tablet, PC or Mac
  • Playback video footage from multiple cameras
  • Easy setup in less than 2 minutes

24/7 Technical Support, Available Days a Year

At Night Owl&#, our goal is to provide an unparalleled experience for any technical support required. We provide more assistance than any other security brand.
  • 24/7 phone support, days a year
  • Tri-lingual phone support available (English, Spanish and French)
  • Absolutely no monthly fees!
  • Extensive library with Support Articles and Videos available on Night Owl's support site

America's #1 Wired Video Security Brand

With cutting-edge technology and the consumers best interest at heart, Night Owl&# is the #1 Wired Security Brand in the U.S.* Night Owl&# offers the best value in the market by designing and engineering high-quality products for ease of use and affordability. Our security products help protect homes & businesses across the globe. We've got your world covered.

Source: The NPD Group, Inc., Retail Tracking Services, U.S., Security & Monitoring, Camera Technology: excludes baby monitors, Wired Only. Based on dollar sales, January - February


Night Owl Connect

Night Owl Connect helps you keep an eye on your world, from anywhere in the world. Monitor your home or business, in real time, on your Smart Phone or Tablet. Easily share images and recordings via your favorite social network or through email and text. Be smart, be safe, be connected!

Night Owl Connect Features:

Quick and easy mobile setup
Live video and audio from your Cameras on Wi-Fi or 3G/4G LTE networks
Easily configure push notifications from your Smart Device
Save recordings directly to your Smart Device
Save images directly to your Smart Device and share via text, email or social media
Share important MP4 formatted videos via email or social media
Video playback
Multiple logins/users
Two-way audio
Google Integration (Limited devices)
Fish Eye Camera
Human Detection, Familiar Face, and Unfamiliar Face Alerts

Night Owl Security Products is a leading innovator in the security technology industry. As the fastest growing manufacturer of security DVRs, NVR’s, and Cameras, Night Owl offers the best value on the market. This is accomplished by designing and engineering products that are high quality, user friendly, and affordable. Our video surveillance equipment is used by homeowners, businesses, federal and municipal organizations, retailers, dealers, distributors and integrators across the globe.

Visit us at for more information on all our products and services.

Night Owl Connect is compatible with the following Night Owl Devices:


WARNING: This application uses data to connect your Cameras to your Smart Device. When connected to a 3G or 4G LTE network, the live video feed from your Camera will be considered streaming data by your phone service provider and will contribute to any data or download limit your phone data plan may have. If you exceed your data plan limit, this may result in additional usage charges. It is highly recommended to contact your phone service provider to know the limit of your data plan before using this video streaming application.

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Night Owl Security Cameras Reviewed

Night Owl offers a ton of different security camera equipment options. These are some of the more popular systems:

4 Channel p Wireless Smart Security Hub

This is a moderately priced Night Owl security camera package, but it really has everything you need if you want to get started with a four-camera, wireless system. Cameras capture p resolution picture, have feet of night vision range, and the NVR stores 1 TB of video. The wireless system covers a foot distance. Plus, no internet connection is necessary, and video is saved locally and isn’t transmitted to any outside server. Perfect if you’re concerned about privacy.

Night Owl Camera System 4 Channel p Wireless Smart Security Hub, White (WNVRP-B)
Night Owl Camera System 4 Channel p Wireless Smart Security Hub, White (WNVRP-B)
  • 1 x 4 Channel p HD NVR with pre-installed 1 TB Hard Drive.
  • 4 x p Indoor/Outdoor Wireless Infrared IP Cameras.
  • Cameras equipped with 2-way audio. ft. Wireless Signal ensures maximum coverage.
  • No Internet required and no monthly fees! Free Night Owl X app with easy setup in less than 2 minutes. Reduces false alerts by up to 90%.
  • ft. of Night Vision, Degree Wide Angle Viewing and 24/7 Technical Phone Support.Maximum hard drive capacity:4 TB.Wireless range:Max

8 Channel p Wireless Smart Security Hub

A pricier option, this system is for the homeowner that wants to dial up their camera game, specifically by having eight cameras. Note, though, that this system also has a wireless range of feet, so it isn’t for a larger home, just for someone who wants more cameras within that area. Cameras are p, have feet of night vision range, and the NVR stores 1 TB of video.

Night Owl WNVRP-B 8 Channel p Wireless Smart Security Hub with 8 x p Wireless Infrared IP Cameras and 1 TB HDD, White
Night Owl WNVRP-B 8 Channel p Wireless Smart Security Hub with 8 x p Wireless Infrared IP Cameras and 1 TB HDD, White
  • 1 x 8 Channel p HD NVR with pre-installed 1 TB Hard Drive.
  • 8 x p Indoor/Outdoor Wireless Infrared IP Cameras;All recordings will be stored to pre-installed hard drive thereby avoiding costly
  • Cameras equipped with 2-way audio. ft. Wireless Signal ensures maximum coverage. Secure wireless network with uninterrupted video
  • No Internet required and no monthly fees! Free Night Owl X app with easy setup in less than 2 minutes. Reduces false alerts by up to 90%.
  • ft. of Night Vision, Degree Wide Angle Viewing and 24/7 Technical Phone Support.

4 Channel 5MP Extreme HD Video Security DVR

Another moderately priced package, this 4-camera CCT system is built to be wired into your home using foot cables. The trade-off to going wired is that you get better camera resolution, specifically 5 MP (megapixels), which is % more pixels than standard p cameras. No internet is required for this system, and because it’s hardwired, you won’t need to worry about Wifi interference. These cameras have feet of night vision range, and the DVR stores 1 TB of video.

8 Channel 5MP Extreme HD Video Security DVR

Looking for an 8-camera wired system? This one is priced like a 4-camera system (possibly for a limited time—it’s usually $). It’s also a hardwired system with foot cables. Cameras capture 5 MP picture, have feet of night vision range, and the DVR stores 2 TB of video.

Night Owl Install Video: Wireless Security and surveillance system

AC Powered Wi-Fi IP Cameras

Requires Internet Connection


Cloud Compatible Fees may apply

Camera Technology

AC Powered Wi-Fi IP
p to 4K

Camera Power

AC Power Adapter and nearby outlet
(1 per camera)


Up to ft.


2-Way Audio


Not available for Standalone Cameras


Local Viewing – TV/Monitor via Google Assistant
Remote Viewing – Smartphone, Tablet or Computer
Internet required for remote viewing

Motion Alerts

Smart Home

Works with Google Assistant


microSD Card, Cloud Recording

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Cameras wireless night owl

Night Owl Security Camera Cost and Pricing

What Sets Night Owl Apart

Night Owl Cameras

Night Owl Cameras

Night Owl, a Florida-based security company known for video surveillance systems, has grown significantly in scale and popularity since their founding in While not a big, recognizable name like Ring or Nest, Night Owl cameras still provide reliable security and can be adapted to virtually any environment.

With a wide array of wireless products to choose from, the installation and setup of Night Owl cameras tends to vary. In our full review of Night Owl cameras, we encountered wireless systems, stand-alone cameras, a doorbell cam, and even a few impressive dome-style devices that reminded me of the sleek Reolink E1 camera.

And, as I’ve come to expect in modern home security, Night Owl cameras record video in p HD resolution. Not only will you enjoy the view from your cameras, you’ll also have a relatively simple setup experience.

Let’s do some more unpacking of Night Owl by focusing on the value a Night Owl camera represents. First, here’s a list of the camera’s standout features.

Key Features of Night Owl Cameras:

  • Choice of Wired or Wireless Cameras
  • No Contracts
  • p HD Video Resolution
  • Separate Video Recorder Required
  • Night Vision
  • Two-Way Audio
  • Facial Recognition and Human Detection Features
  • Works With Google Assistant

Night Owl Pricing and Packages

Night Owl Cameras

As Night Owl diversifies and fine-tunes their inventory, I’m seeing a trend toward sleeker, more adaptable wireless systems and away from bulky hardware and yards of cables and wires. Traditional security equipment hasn’t always been easy on the eyes, so I’m glad to see Night Owl take a more stylish turn in recent years.

The brand does a nice job packaging their equipment, too. For instance, I can buy a four-cam expandable Night Owl package with a corresponding video recorder for about $, which isn’t too shabby if you’re on a tight budget.

Compared to, say, a similar camera package from Lorex, I’m almost certain you’ll pay less up front with a Night Owl system. Lorex is similar to Night Owl in design and packaging options, but they do have more high-resolution camera systems to choose from, many of them priced higher than Night Owl.

As far as Night Owl systems go, you’ll see tons of options. I came across a fun Night Owl indoor device with panoramic views that looks more youthful and sleek than the traditional camera style Night Owl is known for, and for $80, this one’s not a bad deal, either.

Night Owl Indoor-Outdoor Wireless Cam

Beyond that, Night Owl also offers simple two-cam packages for $70, with corresponding recorders sold separately for anywhere between $ and $

Moving into bigger-ticket items, you can buy a channel, camera NVR kit from Night Owl for less than $1, While that number might seem high, remember that you’re getting 14 cameras in this package, with the option to add two more if you choose. It’s still a smart way to buy a large number of cameras at once.

Here’s a more detailed cost breakdown of Night Owl:

Camera ModelPriceKey Features
Indoor/Outdoor Wireless p AC Powered Camera$
  • degree field of view
  • Compatible with Night Owl NVR, wireless gateway, and hybrid DVR
  • Night vision with up to ft visibility
Add-On/Stand-alone p AC Powered Wireless Indoor Panoramic Camera$
  • Flexible mount w/magnetic base
  • Two-way audio
  • Night vision up to 30 ft.
  • p resolution
  • degree field of view
  • Plugs into standard outlet
8-Channel Wireless Smart Security Hub$
  • Up to ft. wireless signal
  • Two-way audio, p HD video
  • Includes 4 plug-and-play cameras; no batteries needed
  • Remote viewing with mobile app or online access
8-Channel 4K Ultra HD Wired Smart Security DVR (2 TB Hard Drive)$
  • Includes 6 cameras with built-in motion-activated spotlights
  • Facial capture and recognition
  • Up to ft. visibility with night vision
  • Human detection
6-Channel 4K W2 Fusion Hybrid Security DVR (1 TB Local Storage)$
  • Can connect wired and wireless cameras
  • Includes four 4K Ultra HD wired indoor/outdoor cameras and two p HD wireless indoor cams
  • Dual sensor technology
  • L2 color boost to capture full-color in low light
4-Channel HD Wireless Gateway with 16GB MicroSD Card$
  • Dual sensor technology
  • p HD video
  • Two-way audio
  • Independent wireless network with ft. range
4-Channel HD Wireless Gateway with 2 AC Powered Indoor Wireless Cameras$
  • Smart motion detection
  • Plug-in cameras; no batteries needed
  • Dual sensor technology
  • Night vision up to ft. range
p Smart Doorbell$
  • Remote viewing through app or online access
  • Local storage

Video Storage with Night Owl

Video storage is one of many important factors to consider when buying security equipment. Using the cloud to store video, which Arlo’s wire-free camera packages offer, is a great option and one I often recommend as a safe and secure way to monitor security cameras yourself without a professional monitoring service.

With Night Owl, however, cloud service is no longer available. I haven’t been able to find out whether the change is permanent, but for now, if you want to store video with Night Owl, it’s best to grab a few MicroSDs and go full DIY with your storage.

The Best Features of Night Owl

Night Owl Cameras Lineup

Night Owl Cameras Lineup

While you won’t find cutting-edge tech like facial detection or spectacular 4K resolution in a Night Owl camera, the simplicity of their products is actually refreshing compared to other brands I’ve unpacked. After all, does anyone really need a camera that recognizes facial features? (I’m looking at you, Nest Cams.)

While I’d love to see Night Owl expand their smart home features and integrations (they only integrate with Google so far), I also know that some features – including super- and ultra-high resolution video – are usually not necessary for most home security scenarios. Night Owl’s most common benchmark, p, remains the standard for HD video, and still delivers a high-quality picture.

Let’s go over a few of the features I appreciated most in Night Owl’s cameras:

Mobile Alerts
Mobile Alerts

Using the Night Owl app, you’ll get instant notifications when motion is detected. This way you can view your livestream footage right from your smartphone.

DIY Installation
DIY Installation

Easy installation is a hallmark of Night Owl devices. In both wired and wireless devices, you’ll find step-by-step instructions and an intuitive app to guide you through setup.

Smart Home Options
Smart Home Options

You can use Night Owl as a component of the Google smart home ecosystem, allowing you to sync up your cameras with other devices in your home and automate them to your needs. For instance, you can tell Google to arm your cameras at night just by using your voice.

Remote Control
Remote Control

Like many camera mobile apps, Night Owl’s free app allows for easy self-monitoring from a phone, tablet, or PC.

Voice Response
2-Way Voice

A vital feature in home security, two-way talk allows you to speak to visitors at the door, family members at home while you are away, and anyone else who shows up on your feed. Night Owl offers two-way talk in most, if not all, of their cameras.

Surveillance Cameras
Night Vision

Night Owl security cameras record in full color during the day and switch to night mode effortlessly, hitting dark and hidden corners of your space in a way other, cheaper cameras can’t.

Motion Detection

This feature provides for energy savings as well as protection for the customer’s home and belongings. Movement triggers the camera and recording system to start and sends an alert to the customer that their system has detected motion.

Sex Offender Registration
Live Streaming

Any time of day or night, you can pull up your live feed through Night Owl’s mobile app and get a real-time view of your space. When something goes bump in the night, this is a great way to make sense of it.

Final Thoughts on Night Owl

As a system of reliable cameras with basic features, Night Owl is a solid choice. The cameras get the job done when it comes to reliable video surveillance, and they make it nice and easy to buy cameras in package form. Selection is pretty massive, though, so it’s easy to get lost. I honestly wouldn’t mind seeing Night Owl trim down their inventory at some point. But then again, some folks will love the extensive camera lineup.

And again, their smart home automation features could use an upgrade, so I’ll be looking for that down the line. (For more on how to automate your home using cameras, check out our comprehensive home automation guide.)

Overall, though, if you’re on the market for a complete, multichannel DVR or NVR setup, Night Owl might have the goods you need. If you’re looking instead for a couple of stand-alone or add-on cameras to set up and basically forget about, I’d recommend giving Arlo’s lineup a look.

Night Owl Security System Set-up \u0026 1080p vs 720p Comparison

Founded in , Night Owl Home Security manufacturers affordable video surveillance equipment that’s user-friendly and effective. Night Owl offers customers wired digital video recorder (DVR) and network video recorder (NVR) systems, as well as a selection of wireless systems and cameras.

Night Owl puts video surveillance in your hands, giving you state-of-the-art equipment for use inside your home or business. Keep reading to learn how you can incorporate Night Owl security cameras into your pre-existing home security system.

Types of Night Owl Security Cameras Equipment

Night Owl offerings can be broken down into three categories: wired systems, wireless systems, and individual video cameras. Each offering provides different security features and specifications, giving customers a range of options for satisfying their video security needs.

Wired Security Systems

Night Owl’s wired security systems are separated into DVR and NVR systems. DVR systems are affordable, offer dual sensor technology, and are backwards compatible with your existing CCTV infrastructure. While cost-effective and adaptable, DVR systems require multiple cables for installation.

NVR systems offer increased image clarity and reduced cable clutter for an easy-to-install system, but they’re less affordable and aren’t compatible with analog, AHD, or TVI cameras.

Each wired security camera system offers multiple security modes, 24/7 recording, and remote viewing through the Night Owl mobile app.

Compare Night Owl DVR and NVR systems below:


Camera typeAnalogIP
Cable typeCoaxial BNCEthernet
Maximum cable run length per camera feet1, feet
Number of available kits236

Here are three of Night Owl’s most popular DVR wired security kits:

  • CAN-C80XFRL—This expandable eight-channel 4K wired system comes with two terabytes of storage and four spotlight cameras. The system’s night vision provides clear video up to feet away and is compatible with smart devices and computers. The cameras come with built-in, motion-activated spotlights and utilize facial recognition to send you customized alerts. Customers can add up to four more devices to the system if necessary.
  • C5XFR2LB—This system comes with eight 5MP wired spotlight cameras and stores up to 2TB of video storage on its hard drive. The kit offers an expandable channel system, so customers can add up to eight more devices if necessary. The included cameras use human detection technology to alert you if an intruder is in the home.
  • XHDP-B—With patented smart motion detection and enhanced night vision, this system offers customers four p cameras that send you heat and motion detection alerts. The cameras are weather-resistant and can be viewed on your computer, smartphone, or tablet for no monthly fee.

These are the six available Night Owl NVR security kits:

  • ICB—Expandable channel system with 14 included cameras
  • ICB—Expandable channel system with 12 included cameras
  • ICB—Expandable channel system with 10 included cameras
  • ICB—Expandable Eight-channel system with six included cameras
  • IC—Eight-channel system with eight included cameras
  • IC—Expandable eight-channel system with four included cameras

Each kit has a 4K Ultra HD system with two terabytes of storage. The kit’s included cameras run on L2 Color Boost® Technology that captures full-color video even in the middle of the night. Additionally, each camera uses motion sensors to send real-time alerts to your mobile device.

Wireless Security Systems

For easier setup with less cables, Night Owl offers customers a wireless security solution. Customers have the choice of a complete or expandable wireless kit, which gives you the option of growing your system as needed. Your wireless system sends recorded video to your mobile app or computer using free Night Owl software.

These are the three wireless systems offered by Night Owl:

  1. WNVRC—This expandable eight channel system comes with four p wireless infrared cameras and one terabyte of hard drive storage. The cameras are AC-powered and can be plugged into any wall outlet, providing up to feet of wireless range. The cameras provide two-way audio and enhanced night vision so you can see and hear everything within range.
  2. WGISD-B—This is a four-channel p system that offers two AC-powered indoor wireless cameras. The system works with Google Assistant and is monitored remotely through the Night Owl app at no additional charge. The cameras come equipped with two-way audio and heat sensing technology.
  3. WGOUSD-B—This four channel system comes with four AC-powered p cameras, each equipped with night vision and a wide viewing angle for full security coverage.

Additional Cameras

Night Owl offers additional cameras to supplement your existing Night Owl video system or to serve as a stand-alone smart security device. Here are two Night Owl camera offerings that operate as standalone cameras.

  • Smart doorbell—Night Owl offers a doorbell camera that replaces your existing doorbell with p HD video and two-way audio. Footage from your smart doorbell can be displayed directly on your TV using voice-activated Google Assistant commands and can be stored in optional cloud storage.
  • Panoramic camera—This p AC-powered wireless camera provides a degree vertical and horizontal field of view, covering a large area of the surveilled room. The camera includes two-way audio, enabling you to talk to guests or scare off intruders through the Night Owl app.

Special Features

When you purchase a Night Owl security kit or camera, here are some features you can expect:

Facial Recognition

Most wired cameras from Night Owl are equipped with facial capture and recognition technology, identifying faces from up to 10 feet away. Using the internal database located in the Night Owl app, you can put a name to each face so your camera can distinguish between a familiar face and a stranger.

Built-In Motion-Activated Spotlights

Some Night Owl cameras contain a motion-activated floodlight. The bright light wards off intruders and helps you navigate through your yard at night.

L2 Color Boost® Technology

Typical night vision technology displays video in black and white. With L2 Color Boost® Technology, your cameras record in full color even in the middle of the night. Cameras equipped with this technology still have regular night vision capabilities but only switch to the lower quality footage when necessary.

Remote Viewing

Night Owl provides you with instant access to your footage with the free Night Owl app, where video and images can be saved for future playback. Setup takes less than two minutes, and there are no monthly fees.

Voice Assistant Compatibility

Night Owl integrated Google Assistant with your video system and cameras so that you can control your devices through voice-activated commands. For example, you can pull up live camera feed onto your Chromecast TV using a Google Home device.

Weather Resistance

Most Night Owl devices are designed for indoor and outdoor use, as they’re weather resistant and can withstand moisture and debris.

Real-Time Dual Sensor Alerts

This technology conserves storage on your system by recording only when motion and heat are detected. Once detected, your camera will begin recording and you’ll receive a push notification from the Night Owl app detailing the alert.

Two-Way Talk

Many Night Owl devices come equipped with two-way talk capabilities, allowing you to communicate with guests outside your home or check in on family members.

How Does Night Owl Work?

Night Owl offers a variety of video surveillance equipment that can be accessed and controlled directly from your phone. After purchasing a device or video kit from Night Owl, professional installation is recommended due to the expertise required to properly wire each camera and system.

Once installed, you can begin to monitor your system directly from your mobile device or computer, where you can do everything from reviewing recorded footage to using the two-way audio feature.

Note: Night Owl has five mobile applications that are compatible with various devices.

Night Owl Customer Service

Night Owl provides phone support 24 hours a day, seven days a week at Customers can also receive support through the Night Owl live chat function online.

Night Owl offers returns within the first 30 days of purchase. For unopened items, customers will receive a full refund. If the product has been opened or used, it’s eligible for a return with a restocking fee of 20%. If the product has been opened but was defective before arriving, customers receive a free replacement or their money back.

Night Owl provides customers with a one-year limited warranty that covers manufacturing defects in material and workmanship. The warranty doesn’t cover parts or events like bulbs, accidents, and damage from misuse.

Night Owl Security Cameras Reviews

Night Owl isn’t accredited by the Better Business Bureau (BBB) and holds a D+ rating. This rating stems from BBB’s understanding of how the company deals with customers and handles complaints. Although they provide comprehensive customer support, customer reviews on BBB are generally negative.

Here’s a sample of BBB customer reviews:

“Their app won’t connect to the device 98% of the time. My Wi-Fi, modem, cameras, device, monitor, all of it great. But they are all useless if the app won’t connect. Customer service is no help and they just try to steer you towards buying a newer model every time. I tried to login over the Internet and the site has been ‘down for maintenance’ for over a week with no way of being able to call or email customer service. It feels like they are ghosting their customers. I’m done with this company. Do not buy.” — Brooke W.

Customer service is not good. [I] spoke with agent Annabel [and] she advised [me] that she could not figure out how to help me get my cameras connected to my phone. [I] asked to speak with a supervisor [and] he told her to tell me they will call me back in 48 [hours]. I don’t recommend buying this product because when you have a problem they don’t care and [are] not trained enough to fix their own product. Waste of money. It’s a scam if you ask me.” — Jalany R.

Our Conclusion

Night Owl offers indoor and outdoor cameras, in addition to doorbell cameras and systems that are controlled and monitored by customers. Although the company offers a breadth of video surveillance equipment for homeowners, their customer service has been called into question by many customers.

If you’re unsure if Night Owl is right for you, compare it to other top-rated security companies in the industry like Abode, Vivint, and ADT.

Top-Rated Alternatives to Night Owl

Get a free quoteView PlansView PlansView Plans
Equipment prices$–$1,$ and upBundled with contract
Monitoring prices (per month)$$ and up$ and up
Contract requiredNoNo36 months
24/7 monitoringAvailableAvailableIncluded
Professional installationYesPricing by quote$ and up
DIY installationNoNot availableNot available
Mobile app accessYesYesYes
Motion detectionYesYesYes
Smart home compatibilityYesYesYes
Video surveillanceYesWith camera purchaseAvailable
Video streaming capabilityYesWith camera purchaseAvailable
BBB ratingA+D+A+

Our Home Security Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparent reviews and having the data to back up our ratings and recommendations. Our rating system for home security providers is on a point scale based on 10 factors:

  • Number of systems (5)
  • Special features (10)
  • Installation options (5)
  • Connectivity and smart home automation (15)
  • Pricing (15)
  • Contract period (5)
  • Warranty (15)
  • Trial period (15)
  • Usability (5)
  • Trustworthiness (10)

Our team reviewed 32 companies and spent hours researching and testing out products to help us compare home security systems on key factors such as package options, cost, reliability, and ease of use. Read more on our methodology here.

Frequently Asked Questions about Night Owl

How long do Night Owl cameras last?

The life of your Night Owl camera depends on the model and usage, but the company does provide a one-year warranty on workmanship and material defects.

Do Night Owl cameras need internet connection?

No. Your camera doesn’t need internet connection to record, but you’ll need Wi-Fi to look at footage remotely through the application.

How do you troubleshoot a Night Owl device?

Night Owl suggests the following steps if you’re experiencing connection failure or degradation:

  1. Ensure you’re using the correct application.
  2. Make sure your DVR/NVR and mobile device are both properly connected to the internet.
  3. Ensure that your mobile device meets the minimum requirements for remote viewing in your application.
  4. Restart the device and app.
  5. Make sure that the network meets the minimum requirements.

If you’re still having trouble connecting your device to the Internet, reach out to Night Owl technical support online or on the phone at

Can you talk through Night Owl cameras?

Yes. Some Night Owl offerings, like the indoor panoramic camera, support two-way audio to hear and speak with the person on the other end.

To share feedback or ask a question about this article, send a note to our Reviews Team at [email protected].


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