Spectrum netflix no sound

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No Sound Using Netflix. I am trying to watch a movie on Netflix and the audio does not work. There is no sound. Is this an issue with Netflix or an issue with my equipment? I am using Roku and sometimes my Xbox or Playstation to watch Netflix. Do you know what I have to do to get Netflix to get sound? I have the same issue sometimes with all 3 of the devices I mentioned when trying to stream. The video always plays but not the audio/sound.

Netflix Has No Sound - How To FixNetflix Has No Sound – How To Fix

If your streaming device is connected directly to the TV you may not be getting sound from Netflix because you are trying to stream in surround sound Dolby Digital.


Some movies or TV shows streamed from Netflix do not stream the proper audio output for the audio selection you are using, therfore you cannot hear the sound. You will need to go into the audio settings of the device you are using and change the surround sound to anything but Dolby Digital. Try using a non audio selection. This should fix the issue and Netflix will have sound.


If this still does not work, disconnect your modem and router for 30 seconds, reset the device you are using to stream Netflix, and reset or restart your TV. This “refreshing” of all components will sometimes fix the issue and you will get sound from Netflix.


If you have surround sound connected to your TV and you hear no sound when streaming Netflix, go into the settings of your surround sound component and change the setting to anything but By changing the audio setting to something besides , you will get sound from Netflix.


If you have Apple TV 4 Go to Settings, Audio and Video, Surround Sound, Best Quality Available to turn on the surround sound. If Best Quality Available does not fix the problem, select the Stereo audio setting. This should fix the issue with Neflix not getting sound and you will now be able to hear sound from your Apple device.


Go to the PlayStation home screen, go to Settings, Sound Settings, Audio Output Settings, Highlight the cable you are using to connect the PlayStation to your TV, press X. If you select Audio Input Connector/SCART/AV MULTI then press X to save the settings and try Netflix once again. If you have selected HDMI cable, go to Manual, be sure just Linear PCM 2. CH kHz & Linear PCM 2, Ch 48 kHz are selected. Be sure Dolby Digital and Dolby Digital Plus are not checked. Your Playstation should now play Netflix and the sound will be heard.

This is important information directly from Netflix:
If the movie or TV show you are watching has Dolby available, make sure this option is selected within the Audio & Subtitles menu during playback.
Please note that not every episode or season of a supported TV show may have available.
However, it is supported in the Netflix app for Windows 8 and Windows
To check if your device supports audio, go to any Netflix original to see if there is a audio option.
If not, your device may not support this feature, or it may need to be turned on.

How To Fix Netflix sound issue On TV

Samsung Smart TV Netflix Problem

Have other issues with Netflix not getting sound and cannot get it resolved? Please leave your issue below and include what component or device you are using and we will be happy to assist you.

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No sound on Netflix? 6 working solutions to fix it

Milan Stanojevic
by Milan Stanojevic

Windows & Software Expert

Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more

  • Do you get video with no sound when trying to watch a TV show or movie on Netflix?  Let us offer you a few possible solutions to the problem.
  • These procedures include setting sound to Studio Quality or making the switch to Stereo.
  • Don’t let such issues ruin your plans. Look for more fixes in our Audio Troubleshooting section.
  • No online bugs or unexpected errors should stay there for too long. You’ll find the latest tips in this Netflix Problems Hub.
Fix No sound Netflix issues
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If you’re streaming a television show, your favorite series , or movie, and you’re getting video but no sound with Netflix, the issue is usually with the content or your speakers’ connection.

It is important to note that sometimes Netflix streaming performance is also influenced by the number of browser tabs, apps, and programs that take up your computer’s memory and processing resources.

Some quick troubleshooting options you can check include whether your speakers are properly hooked up to your receiver and HDMI/optical connectors are properly plugged in.

However, if your volume is okay or turned up on your Netflix player and computer/device, and you’ve tried playing a different show or movie but still get no sound with Netflix, that&#;s a problem.

Here we have listed more quick fixes and solutions in this article you can try.

How do I get sound back on Netflix?

  1. Set sound to Studio Quality
  2. Change your audio settings
  3. Switch to Stereo
  4. Update Microsoft Silverlight
  5. Switch audio output to HDMI
  6. Reinstall audio drivers

1. Set sound to Studio Quality

  1. On the lower right end of your taskbar, find the speaker icon and right-click on it.
  2. Click Playback Devices.
  3. Click the speaker.No sound with Netflix
  4. Click Properties.No sound with Netflix
  5. Click the Advanced tab.No sound with Netflix
  6. From the drop-down menu, select 24 bit, hz (Studio Quality).No sound with Netflix
  7. Select OK to save your settings.
  8. Try playing Netflix again and see if the sound is restored.

Your audio device is disabled in Windows 10? Check out this guide and solve the problem in just a couple of steps.

2. Change your audio settings

Netflix audio settings
  1. Open Netflix.
  2. Select the TV show or movie you want to watch.
  3. While you’re the show or movie is playing, move your mouse over the computer/device screen.
  4. Click the Dialog icon.
  5. If surround sound () is selected, change to a non option.
  6. Try playing Netflix again and see if the sound is restored.

If changing audio settings to a non option resolves the problem, do the following to resume playing in

Check your device&#;s audio settings

If audio output settings are set to stereo or Linear PCM, select a compatible option instead, but check with your computer or device manufacturer for help in adjusting these settings.

If audio is enabled

If audio is enabled when watching a show or movie, select the option within the Audio & Subtitles menu during playback.

Not every episode or season of a supported TV show or series may have available. Test for availability of later seasons of a TV show by using the season drop-down option on the title description page.

If you’re using a device that supports audio

Digital Dolby surround sound is not currently supported while streaming Netflix on a computer using Microsoft Silverlight or HTML5. It is, however, supported in the Netflix app for Windows

To check if your device supports audio, go to any Netflix original to check for a audio option. If it isn’t there, then your device may not support this feature, or it may need to be turned on.

channel surround sound not working in Windows 10? Check out this quick guide to fix the issue in no time.

3. Reinstall audio drivers

  1. Right-click Start.
  2. Select Device Manager.No sound with Netflix
  3. Go to Sound, Video and Game controllers.No sound with Netflix
  4. Right-click and select Uninstall on any item listed under sound/audio.
  5. Check the delete device driver option.
  6. Right-click Start and select Programs and features.No sound with Netflix
  7. Find your audio software and uninstall it then restart your computer. Once it restarts, the device driver will install automatically, then you can install the latest audio software.

Update drivers automatically

Updating drivers is a risky process because you can download and install the wrong driver version. That could lead to permanent damage to your system.

In order to prevent that, we recommend using DriverFix. This tool is tested and approved by our team.

Various errors are the result of a malfunctioning driver. When this is the case, you may need to update or reinstall completely this specific component. As the process is not straight-forward to complete, we recommend using an automated tool for the job. Here's how to do it:

  1. Download and install DriverFix.
  2. Launch the app.
  3. Wait for the software to detect all your faulty drivers.
  4. You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


Keep your Windows safe from any type of errors caused by corrupted drivers, by installing and using DriverFix today!

Free trial
Visit website

Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

4. Switch to Stereo

switch to Stereo Netflix

If you are still experiencing issues with audio, your current setup may not be supported. To get back to streaming, try switching to stereo as an alternate to

5. Update Microsoft Silverlight

Microsoft Silverlight

Netflix uses Microsoft Silverlight which can be updated via Windows Update or through Microsoft&#;s website.

Upgrading that is a good troubleshooting step to make sure the audio and video playback is working as best as possible.

Download and install Microsoft Silverlight on your Windows 10 PC with the help of this handy guide.

6. Switch audio output to HDMI

  1. Right-click Start.
  2. Select Control Panel.No sound with Netflix
  3. Select Hardware and Sound.No sound with Netflix
  4. Go to Sound.No sound with Netflix
  5. Click Manage audio devices.No sound with Netflix
  6. In the window that opens, select the device described with HDMI or Digital Audio, and click Set Default. A green tick mark should show that this device is now the selected output device.
  7. Click OK to confirm and exit.

HDMI lets you transmit audio and video signals with one cable. If the audio output doesn’t change to HDMI output automatically, you’ll have to switch it manually, by doing the following:

You can&#;t open Control Panel? Take a look at this step-by-step guide to find a solution.

If you have HDMI output problems in Windows 10, follow the simple steps from this guide and fix the problem quickly.

Let us know whether any of the solutions helped when you get no sound with Netflix by leaving a comment in the section below.

Also, leave there any other suggestions or questions that you may have and we&#;ll be sure to check them out.

When you&#;re in one of the below-described situations, don&#;t worry. It&#;s often quite easy to fix these issues with the help of our previously detailed tips:

  • Netflix no sound on TV / Smart TV / HDMI &#; If you get no sound while streaming a Netflix TV show or movie, setting sound to Studio Quality should correct the problem.
  • Netflix sound not working / Netflix audio not working &#; If you are experiencing sound audio issues when you try to watch Netflix, don’t hesitate to follow the above steps for your device.
  • Netflix Chromecast no sound – Users also describe not getting any sound on their Chromecast device. If you’re one of them, change sound settings or try casting with different devices.

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Sours: https://windowsreport.com/no-sound-netflix/
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Wondering how to get Netflix on Spectrum? You have come to the right post. Here, you will get familiar with how to access Netflix through your Spectrum and enjoy the variety of movies and TV shows this app offers. The method isn’t hard at all, so keep reading in order to learn how to do it properly and avoid unnecessary complications.

The best way to connect the Netflix app to your Spectrum is quite simple. All you have to do is click the menu button on your remote and select “Apps”. Afterward, find where the Netflix app is and select it.

Finally, enter password and you’re done, the Netflix app should be set up on your Spectrum.

Let us dive into the steps in details!

How to Get Netflix on Spectrum Cable Box?

Getting Netflix on your Spectrum cable box is not a hard task at all. The process doesn’t really differ from logging in via other devices. All you have to do is enter your credentials and hit the log-in button. Although it might not make a difference at first, Netflix on Spectrum could offer some exciting features that would definitely make your Netflix experience more enjoyable.

Here are some methods that are proven to work:

Method #1. Connecting Through the Menu

This simple method will allow you to access Netflix using the provided Spectrum menu and navigate easily throughout the app. Follow the steps below in order to properly connect and set up Netflix on your Spectrum cable box:

  • Grab your remote and press the menu button
  • Highlight the Netflix app and press “OK” on your remote
  • Once you have successfully entered the Netflix app, if you still have not logged in, enter your Netflix account credentials and hit “Sign in
  • Finally, the Netflix app should be set up and ready to go

Method #2. Signing in Through the Channels or

Some users might find this method more efficient and easier to apply, but others might stick to the above-described way. Both methods actually address the inquiry “how to set up Netflix on Spectrum?” and if you did not succeed with the previous method, we got you covered.

Follow the steps below in order to set up your Netflix using channels and

  • Grab your Remote and choose channel or
  • Press the “OK” button on your remote and enter the Netflix app
  • In case you aren’t registered, select the “Sign up” and start your subscription
  • If you are already a member, hit the “Sign-in” button and enter your Netflix account credentials
  • Press “OK” and you are done!

We hope this method worked for you and if you are still not able to connect your Netflix app to Spectrum, we recommend trying both methods again. It is highly likely that you’ve missed an important step.

In contrast, if you managed to get Netflix on your Spectrum, you can now enjoy high-quality movies and TV shows, without worrying the app could crash or stump upon an unexpected error.

Netflix on Spectrum could be quite efficient as for a small monthly subscription, you get an amazing handful of features and other useful options that would make your watching sessions more enjoyable.

What Are the Netflix Features on Spectrum?

Not only that you get access to the most popular online streaming services, but for this approachable monthly subscription price, you get a bunch of useful Netflix features. You will enjoy high-resolution streaming with great navigation and a range of audio and subtitles options.

If you are still wondering how to set up Netflix on Spectrum, make sure to go back in the article and re-read our methods.

On the other hand, if you managed to get the Netflix app on Spectrum, let’s see what are the features you get.

HD Resolution

One of the best features you will enjoy is the great resolution this set-top box will provide you with. As long as you are using stable and high-speed internet, you will be able to unlimitedly stream content in great quality without frustrating interruptions.


On your Spectrum set-top box, Netflix will display movies and TV shows depending on your recent watches and preferences. One of the best things about these features is that you can add movies or TV shows in the “My List” paragraph where you can watch them later.

This way you will never run out of content to enjoy and watch. Although, before benefiting from these features, make sure that you are acknowledged on how to install Netflix on Spectrum and you are familiar with anything bound with the process.

Audio & Subtitles

Many Netflix users can’t enjoy some movies or TV shows because of the disadvantage of their preferred audio and subtitle options. Should we even mention the language barrier? The truth is that a lot of people in foreign countries cannot enjoy Netflix just because there are no subtitles nor audio in their language.

However, on Spectrum you don’t have to worry about that, they got you covered. But keep in mind that in order to do so, you have to access the currently streaming video and change the audio and subtitles to your preferred ones. At least they are there&#;

Parental Controls

However, if your kids have access to the app, and you do not want them to see any inappropriate or violent content, you can easily forbid their access to that content by enabling parental controls.

In order to do so, you must navigate in the Netflix app’s options and find an option called “Parental Control”. Next, set up a strong password, and keep your kids safe from violent content.

The way it works is that it will require your password each time a show with an age restriction tag is selected.

How to Exit Netflix Via Spectrum?

Okay, you are now logged in and watched some of your favorite TV shows, but how to exit the app? Making a strong password is of great importance and exiting Netflix in the right way is also a key step. If you don’t follow this process carefully, there is a great possibility that your account credentials might get stolen, so keep reading as we are listing two efficient methods for you to follow down below.

Method #1

Once familiar with how to install Netflix on Spectrum, it is now time to exit the app, and the first method represents signing out. We know that it could be really annoying signing out during you’re sleepy or ultimately bored, but following these guides will protect your account information and make sure there isn’t any danger from hacking.

  • Go back to the Netflix “Home Screen
  • Hit the “Back” button on your remote and if apparently there isn’t one or you can’t find it just click the “Last” button
  • Choose the “Gear Icon” from the options and hit the “Sign Out” button

Method #2

The other method will also protect your information upon exiting without actually signing out. 

The steps include:

  • Go to the “Home” screen on Netflix
  • Confirm the action by clicking the “OK” on the prompt that appears

Following these steps will definitely keep your account credentials safe from any strangers and will also protect the currently saved data on your account. We know it could be frustrating to bother exiting Netflix like that and not just turning the TV’s power off, but considering the accounts stolen reports, we highly recommend it.

Bottom Line

We hope that now you have a better understanding of how to get Netflix on Spectrum and any questions you had about the cable box are now answered. Enjoying all the Spectrum benefits you will never regret your subscription.

Read Next:  Best way to cast Netflix from phone to TV without WiFi.

Nicole B

Nicole B

A tech expert and has huge industry experience. His expertise in solving Tech issues is well appreciated.

Nicole B

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Sours: https://sensemother.com/how-to-get-netflix-on-spectrum/
NETFLIX no sound solution 2018 windows 10

How To Fix Netflix No Sound Issues Easily

Many users are experiencing a Netflix no sound issue on their computer. If you happen to be in the same situation, don&#;t worry. It&#;s often quite easy to fix&#;

4 Fixes for Netflix no sound 

Here&#;re 4 fixes that have helped other users resolve the Netflix no sound in Windows 10 issue. Just work your way down the list until the problem is fixed.

  1. Adjust your audio settings in Netflix 
  2. Update your audio driver
  3. Adjust the built-in audio settings
  4. Update Microsoft Silverlight

Before troubleshooting, please make sure the volumes on your PC and the Netflix app are both turned up to at least audible levels.

Fix 1: Adjust your audio settings in Netflix 

  1. In Netflix, play a video you want to watch.
  2. Click the dialog icon.
  3. Check if surround sound () is selected. If yes, then try changing it to a non option.

  4. See if you can hear any sound from the video in Netflix. If the no sound problem still lingers on, you should try Fix 2, below.

Fix 2: Update your audio driver

This problem may occur if you are using the wrong audio driver or it’s out of date. So you should update your audio driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

You can update your drivers automatically with either the FREEor the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a day money back guarantee):

  1. Download and install Driver Easy. 
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

    You can also click Update to do it for free if you like, but it&#;s partly manual.

  4. Restart your computer, then play a video in Netflix to see if the Netflix no sound issue has been resolved. If yes, then great! But if the problem still persists, move on to Fix 3, below.

Fix 3: Adjust the built-in audio settings

You can also try manually setting default devices and the default format to see if it fixes the Netflix no sound issue.

Here&#;s how to do it:

  1. On your keyboard, press the Windows logo key and R at the same time, then type mmsys.cpl and press Enter.
  2. In the Playback tab, click the device you want to play Netflix through (speakers , headphones, HDMI, or Digital Audio). Then click Set Default &#; Properties.
  3. Click the Advanced tab, then select 24 bit, Hz (Studio Quality) from the drop-down menu and click OK.
  4. Again, play an audio in Netflix to test if the no sound on Netflix issue has been fixed.

Fix 4: Update Microsoft Silverlight

Microsoft Silverlight is a browser plug-in Netflix uses for more interactive media experiences. So you should try updating the program via Windows Update or Microsoft&#;s official website Silverlight homepage to see if it can fix the Netflix no sound issue.

Hopefully you have successfully resolved the no sound in Netflix issue by now. If you have any questions, ideas or suggestions, please let me know in the comments. Thanks for reading!


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Netflix sound spectrum no

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