Home depot ac installation

Home depot ac installation DEFAULT

 

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Have been getting quotes for a new AC system installation and one is very much lower than two others I have received. Specifics of the equipment are: Lennox 13ACX - 5 ton compressor, CBX25UH air handler, Honeywell Pro thermostat, new drip pan and replace refrigerant and drain lines externally of the house. One company through Home Depot has quoted $7, including two yrs. labor warranty, second company through Lowes quoted $10, with 5 yr. labor warranty and third company through Costco quoted $9, with 5yr. labor warranty. Only difference between the quotes seems to be the warranty period, however, $3, plus seems excessive for three additional years of labor warranty. Since all quotes are through major companies, contract is with Lowes, HD, or Costco, I feel there will be some level of support if there is an issue. Clearly the $ quote is very attractive but are their other things I should be taking into consideration or additional questions I should be asking?

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Old, AM
 

Location: southwestern PA

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How about a quote from your local guys?

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Old, AM
 

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Call a loxal company. The big box stores simply hire a local company and mark it up. As far as support/warranty, good luck with that. There are horror stories out there from the big box stores. Why? The big box stores are good at selling nails, sinks, etc. Not installing or supporting them.

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Old, AM
 

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Ive had a lot better experience with the little one or 2 guy company. You get a contractor who usually knows what he is doing and he is the person doing the work.
Anyhow Im not sure of your installation and if there is any duct involved but if not, All the quotes are too expensive. All you are getting is A/C and no heat and the equipment is the most basic.
Shop around more.

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Lennox isn't the best brand, especially for a project that might be over priced, but lets not dwell on brands. A few things that are missing from the description of the transaction could include:1) is 5 tons worth of equipment the right size for both the house and the ductwork, 2) is the ductwork leakage rate a problem worth resolving, and 3) it's hard to believe that the project was given any comprehensive thought if nobody made any suggestions about system shortcomings.

Big box contractors generally want projects to fit into a cookie cutter solutionwhich is rarely the case. Existing equipment is usually oversized and existing ductwork usually leaks and has design flaws. All 3 problems will cost you money, either in inefficiency or repair bills. Counting on the warranty might soften the blow on the repair costs but you can easily be financing the ineffiency by paying the utility company for more energy than you really need to maintain a certain level of comfort. Solving duct leakage problems almost always provides a better ROI than equipment efficiency bumps.

2 things to look for when trying to determine if you're being offered a commodity vs a solution (for your unique circumstance) is indoor and outdoor temperature. Equipment sizing is conditionalyou'll get 5 tons out of 5 ton equipment with an 80° indoor in San Francisco but far less with 72° indoor in Phoenix. Oversize the equipment and you'll risk having sticky humidity problems. A proposal without the design conditions listed is incomplete and sloppy.

I'd recommend contacting a local ACCA contractor (acca.org) and ask them what a project like yours should include and for how much. They probably rely more on reputation than a contractor that has a big box store giving them all the in and out work they can choke down.

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Old, PM
 

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What are your preferred brands/models?

So far Carrier has been OK for commercial I can still get whatever I need on units that are quite old some have been working 20+ years faithfully package gas pack units.

For residential, I have installed 3 brands my area is not a huge market for cooling.

Did a total Tempstar install for my brother it was all overhead as the square foot home was on slab and had only a wall furnace that was 9 years ago and nothing bad to say quiet, variable blower and 3 stages of heat

Actually went undersize and no regrets there is a huge summer shade tree all the drywall was pulled and insulation added as well as Marvin Windows only needed a 30 amp circuit which was also nice because that is what I had without changing the service.

The Contactor I bought from noted that I was going undersize I guess having all premium ductwork and making it as close to % as possible also helped.

Had Rheem Heat Pump installed in Washington it was because I found a Mom and Pop contractor where the owner met me and his sons install little pricey but I was away at the time so I wanted to have a responsible person that is local

The Residential Carrier folks wanted to sell me all the bells and whistles which would have made for a very expensive Heat Pump system in Washington.

Put in some Goodman units for rentals and the price was very good and I can order whatever I need making it very convenient so far OK only 3 to 5 years in service so far.

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Old, PM
 

Location: Columbus, OH

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Maybe I am wrong, but I though almost all brands of AC/Furnaces come with 10 year warranties on the equipmentevery single part. The labor isn't included, but still.

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Originally Posted by UltrarunnerView Post

What are your preferred brands/models?

Me? I prefer Carrier for both commercial and residential hands down. All brands do a lot right and a little wrong to some degree, but I've always had the most favorable opinion for (nearlyall) Carrier products. There's no wrong brand but I would pay more for some. Not a lot more, but a little.

Preferred residential models (features)? Depends on what the desired outcome is. Single stage for KISS, multi stage to address noise issues, and VSB for economical extended run timesfiltration. Carrier as well as Trane and Lennox offer high end systems specifically geared for zoning done correctlycorrectly meaning from the ground up rather than a retrofit.
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Old, PM
 

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Kind of put off by Lenox several bad experiences with pulse models.

The Carrier package units with gas heat have been real reliable 18 of 20 are still with original compressor after 20 years and constant use.

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Old, PM
 

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Don't go big box. Expect to spend about 6 to 9 thousand and stay to hell away from Lennox. I'd go with Trane, Rheem or Ruud.

Trane is a higher end product and is very good. Rheem and Ruud are not so good looking but they are reliable tough and easy to work on. With a Trane you spend another for something you want to hide behind the house if you know what I mean. Rheem and Ruud you don't have to worry about that.

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  • Jul 30th, am
Jul 9th, pm
owu23[OP]
Member
Aug 4,
posts
upvotes

Jul 9th, pm

Feedback needed: using Home depot or Lowe's for HVAC installation

Hi everyone,

I am looking to replace my old furnace and air conditioner with a more energy efficient system.

Lowes and home depot are companies that seem to be using Carrier and Trane brands, which are what I am interested in.

Would appreciate any feedback if any of you have used them for hvac installation and your experience

Thanks
Jul 9th, pm
fusion2k2k
Deal Addict
Apr 6,
posts
upvotes

Jul 9th, pm

Lowes, Canadian Tire, Home Depot, and Sears I believe subcontract the work to a third party company. As far as the quality of the installation, it entirely depends on the sub contractor. However, because you have a big name behind the work, odds are if you have complaints they will be handled in a more professional manner rather then a fly by night contractor that stops answering calls.
Jul 9th, pm
smartie
Deal Guru
Dec 5,
posts
upvotes
Markham

Jul 9th, pm

owu23 wrote: ↑Hi everyone,

I am looking to replace my old furnace and air conditioner with a more energy efficient system.

Lowes and home depot are companies that seem to be using Carrier and Trane brands, which are what I am interested in.

Would appreciate any feedback if any of you have used them for hvac installation and your experience

Thanks
Costco has trane too
Jul 9th, pm
mr_raider
Deal Expert
Feb 29,
posts
upvotes
Montreal

Jul 9th, pm

Really?

Local Costco contracted a Lennox dealer.
Jul 9th, pm
owu23[OP]
Member
Aug 4,
posts
upvotes

Jul 9th, pm

Yeah. Costco only has Lennox
Jul 10th, am
Quentin5
Deal Expert
User avatar
Feb 8,
posts
upvotes
Socially Distanced

Jul 10th, am

fusion2k2k wrote: ↑Lowes, Canadian Tire, Home Depot, and Sears I believe subcontract the work to a third party company. As far as the quality of the installation, it entirely depends on the sub contractor. However, because you have a big name behind the work, odds are if you have complaints they will be handled in a more professional manner rather then a fly by night contractor that stops answering calls.
What he said.
You can typically get a lower price if you can find out what company it is without getting the quote through the big box store
As always, negotiate price
In fact in Rand McNally they wear hats on their feet and hamburgers eat people
Jul 10th, am
mr_raider
Deal Expert
Feb 29,
posts
upvotes
Montreal

Jul 10th, am

Quentin5 wrote: ↑What he said.
You can typically get a lower price if you can find out what company it is without getting the quote through the big box store
As always, negotiate price
True, but in my case, Costco threw in a $ cash card which put them ahead.
Jul 10th, pm
Quentin5
Deal Expert
User avatar
Feb 8,
posts
upvotes
Socially Distanced

Jul 10th, pm

mr_raider wrote: ↑True, but in my case, Costco threw in a $ cash card which put them ahead.
Very nice. As they say there are exceptions to every rule :)
In fact in Rand McNally they wear hats on their feet and hamburgers eat people
Jul 29th, pm
ShoNuff
Jr. Member
Feb 5,
posts
13 upvotes
Richmond

Jul 29th, pm

mr_raider wrote: ↑True, but in my case, Costco threw in a $ cash card which put them ahead.
Funny that this came up today! I'm in the Vancouver area and booked my furnace estimate via Costco, and was contacted by their local contractor which is a big name in town (Milani). Their installer came by for estimate yesterday, which was my 2nd quote (I had Home Depot's contractor in 2 days before) Initially the estimate was quite close to the HD estimate for similar spec'd equipment, of course Trane vs Lennox so not perfectly comparable. At end of quote I asked installer "and then after that is the Costco cash card?" and he was shocked -- "Oh! You're from Costco! I didn't know that" - and due to different equipment pricing and some limits on what models Costco sells he had to revise his quote. Came back dollars MORE than his initial "non-Costco" quote. So to get the $ in cash cards I'd have to spend an extra $!

Safe to say, I went with the HD estimate. Milani's service is well known, but it turns out I have a coincidental connection to the HD installer and it worked out.
Jul 30th, am
CuriousC
Deal Addict
Jun 27,
posts
upvotes
East York, ON

Jul 30th, am

Installed my AC/furnace with HD.
Wait till the season changes (sept/october) they run a promotion due to low business period you can get 10 years warranty parts and labor as I did.

You have to watch them to see what they are doing, they are subcontracting.
My contract is handled by a big local HVAC company (Toronto)

I can not complain about the installation but do not expect much from these guys, do your homework and learn what you need to ask them to do and what you need to check.
You will sign a paper at the end that specifies the settings of the new installation (CFM , in/ out temp) etc
Get a copy of that they don't actually measure those, but it is binding for them if you do you not touch the furnace -they hove to come back to restore the functionality if it fails during the warranty term
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