Moen 3 way diverter cartridge

Moen 3 way diverter cartridge DEFAULT
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Author: jessrn6 (MA)

I had a Moen valve and diverter installed in my new home. I went to use my shower and it didn't work. I just checked and there is water to the valve, but not from the valve to the shower head and wand. Any suggestion on how to fix this issue?

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Author: SMSPlumbing (MD)

Could be one of several problems. If this is new, call the plumber that installed it. If not then a better description of the valve, Model number and such. I gather that there is a mixing valve and a multi function diverter by your statement. Could be debris in the line, stripped diverter handle. Just some guesses

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Author: jessrn6 (MA)

Having the plumber come back to check it, is out of the question. How would I check for debris in th valve? I see there is a 1" round screw with a rubber washer, is that what I would take out? Thank you.

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Author: LemonPlumber (FL)

I would look at all the post fixture connects first.remove the shower head hand held head ,ect.To see if debris may be the only problem!Moen uses a pressure compensated type restrict or that can be fouled easily.

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Author: Shoemaker2 (MA)

I would also remove the shower head to see if the blockage is there. If nothing is found then turn of the water to the valve and remove that large screw head that you mentioned, that is the balancing spool. Inside the spool is a part that should move freely when shaken. If the part doesn't move then you need to free it up by banging it on something solid or get a replacement from Moen.

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Author: LemonPlumber (FL)

Shoe .I might get him to be sure the shut of valve where both open first.

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Author: Shoemaker2 (MA)

Ya I guess, but he should find that when he tries to close them. I am also wondering why he can't get the plumber back.

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Author: LemonPlumber (FL)

Funny?No.Your plumber is ,was your best hope!Me too.

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Author: jessrn6 (MA)

Our Plumber is not welcome back into our home, because of all the horrible... out of square, oversized, leaking, not installed properly...work he did!

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Author: LemonPlumber (FL)

Leaks, ugly we get.so you got the shut off must most be open part?Meon is my favorite manufacturer.and I would love to help you make yours work.You may need to remove the handle and the trim plate to find the stop/shut off flat head screwdrivers stops I referred too!Do you have seperate controls?or are both on the same cover sheil?I would ask you to tell me if you pull outward on both if that is the way they are configured.Your lack luster plumber may have missed the always on top control pulled toward you barrel control .



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Author: Shoemaker2 (MA)

Anyone I know? lol
Sorry that you have bad results, but I hope it all works out.

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Author: Shoemaker2 (MA)

Where are you in MA?

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Author: jessrn6 (MA)

Where are you from?

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Author: jessrn6 (MA)

I pulled out the 1" screw and pulled out the piece in the valve that supposed to move back and forth, and it worked fine. I also checked the fixture head/ shower wand head, and they are not blocked...

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Author: LemonPlumber (FL)

Jess you jumped past me!You opened the water valve with this balancer removed ?You know to see if hot and cold water both get there?I still need to know.are the temperature and divertor handles on the same cover plate?or are they two different covers?I was not being funny about the top just being pulled out away to get flow is both are in the same cover!!!Twin 1225b carts control this type valve.



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Author: jessrn6 (MA)

They are the same single handle with the diverter valve built in.

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Author: LemonPlumber (FL)

So you have an older valve with a push in divertor or a newer with a divertor multi above?I am not clear from the post?I assume newer and the divertor above must be pulled out to make this valve work.



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Author: jessrn6 (MA)

I am pretty sure its the newer one, but purchased last year.

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Author: LemonPlumber (FL)

Jess I can still buy a 1882 fan coil.If the divertor is above the control pull it it out ward.Find the number s on the product you purchased if not.

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Author: jessrn6 (MA)

It worked... thank you! You aren't by chance coming to MA anytime soon. I could put you to work fixing the other stuff "gone bad."

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Author: LemonPlumber (FL)

Sorry but I will be here.Others may help you faster.great bunch of plumbers from all over help people out here.

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Author: jessrn6 (MA)

Well, I really appreciate it. Thank you.

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Author: hj (AZ)

Balancing spools do NOT shut off ALL water to the faucet when they go bad, (but a good one WILL stop the flow if either the hot or cold supply lines are turned off). They either stop the hot water, or the cold, but NOT BOTH. We also cannot further diagnose it without having more information. HOW do you know there is water to the valve? Why is calling the plumber "out of the question"? Did you not make his final payment? If so he could have sabotaged the valve.



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Author: LemonPlumber (FL)

HJ the plumber did not install the white piece of plastic that holds the divertor open on this type valve.Many miss it.

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Author: hj (AZ)

I suppose if I ever come across this type of "diverter" it will make sense to me, but since a "diverter" changes flow from one direction to another, I cannot see why it kept ALL water from flowing.

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Author: Shoemaker2 (MA)

The Cape now, originally Melrose.

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Author: LemonPlumber (FL)

The divertor is a1225b and the sleeve just keeps it in the pulled out open position and rotating it switches the feature receiving flow .[www.moen.com] Spacer number135152

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Author: hj (AZ)

1225B is the plastic version of the brass 1200 stem, NOT a diverter.

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Author: Shoemaker2 (MA)

In this case it is used as a diverter.

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Author: packy (MA)

my wife is a melrosian..

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Author: LemonPlumber (FL)

Funny HJ.in the meon spec sheet I posted for you it is just that.

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Author: Shoemaker2 (MA)

You don't say?

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Author: hj (AZ)

There may be a cure for that these days.

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Author: hj (AZ)

That site only shows the trim pieces, and even the Moen site does not give part numbers for the diverter. I have only seen the specifications for one of those valves, and my memory was that it said "Not to use a conventional 1225B stem even though it fit". That may be a bad memory, or using one with the ring may be a revision on the part of Moen.

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Author: LemonPlumber (FL)

True they offered a off number 1225b but it.s function was the same.blue seals on a 1225b ring a bell?It has a undersized internal o-ring to bleed off during function change over.

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Author: hj (AZ)

Shame on you for making me doubt myself. When you told me I was wrong about the 1225B as a diverter, I accepted you at face value, BUT then I went to the "official site". The diverter stem/cartridge is #116719 AND the site SPECIFICALLY states that "the 1225 stem will NOT work".

I HAVE BEEN VINDICATED.



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Author: LemonPlumber (FL)

Lol.Saw a few on the shelf at the whole Sellers try to get pic's for you.



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Author: hj (AZ)

I do not need a picture of it. I just needed affermation, BY MOEN, that the 1225 core that Lemon said the customer should use was NOT the correct one.



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Author: LemonPlumber (FL)

Hj.you cannot even try to tell me this appertain, crap.a big box store number with blue seals ??Ya I buy big box crap too/No>no>no.It is a 1225b!!!!!!!!!As said the blue seal inner o-ring only difference!!!Guess to correct all. I have said .could you post the valve number in question.Hj.did you know moen offers some specific rights to their plumbers?Halifax .Just the facts and only the facts.

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Author: hj (AZ)

quote; It is a 1225b!!!!!!!!!As said the blue seal inner o-ring only difference

If the blue ring makes it different, then it is NOT a 1225B, it is the part number I gave previously. The 1225B may fit, but Moen, who should know, says DO NOT USE A 1225B, and I hope you would listen to what they say, even if you don't to anyone else.

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Author: LemonPlumber (FL)

I would if they did.I would not wish to go farther.I will post the valve body I suggested it was.Think this time I will remember to get pictures on the counter for you!Would you mind if I print HJ say's this is not a 1225b under it and leave it on the counter all day?Might wish to double check with the meon pro you spoke too!Sorry guess you got the number from the customer not the pro site.

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Author: hj (AZ)

MOEN GENUINE PARTS QUICK REFERENCE book, revised 2009. Page 71, 3 1/4" down from the top, and 1" from the left side, QUOTE; Replacement cartridge 116719(1225 cartridge will NOT SUBSTITUTE). This is VERBATIM from MOEN's repair parts bible, so unless you are GOD and can revise it, you are WRONG and you can put THIS on the parts counter along with your name.

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Author: joesblue (TX)

I am having same exact problem 3 handle Moen "Adler" Everything hooked up and no water at spout or shower .Water is on ..

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Unread 02-06-2013, 07:37 PM  

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Moen 3372 Diverter Valve


Hello everyone,
I realize this is a tile forum but I have a question about a Moen 3-function diverter valve that is giving me issues. Since you all were so helpful with my last question (thanks btw) , I'd thought I'd pose it here.

I am nearly done sweating in my plumbing and had absolutely no issues whatsoever with removing the cartridge from the on/off/temp rough-in valve. However, the diverter valve (Moen 3372) is giving me a he!! of a time. The cartridge does not wanna come out. Yes, the retainer pin is out.

Moen says if I sweat it carefully there is no need to remove the cartridge. However, I'm DIY decent a doing basic copper but don't want to risk heating it up with all that rubber and plastic in there. A google search indicated its always a good idea to remove the cartridge before sweating the valve in. A YouTube video I watched showed the guy installing basically the same set-up that I'm putting in, and when he goes to pull the cartridge out of the 3372 diverter valve you hear him grunt and fumble around with it, then the video fades, and then miraculously fades back in the next video with said cartridge removed!

At least it's not just me!

Any ideas and/or experiences?

I don't wanna bust this ridiculously expensive hunk of brass.

Thank you,
mike

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Unread 02-06-2013, 07:46 PM  

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sometimes the cartridges are really stuck in the body and you need to pull hard to get them out. if this is something you are trying to do right now you can try to pull/pry it out and if it breaks you can buy just a new cartridge. or you can go over to terrylove.com it a plumbers forum and ask them. tell them we sent you. also from my experiance you do not want to sweat the valve with the cartridge in place.

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Unread 02-06-2013, 08:00 PM  

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Unread 02-24-2013, 01:55 PM  

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For the benefit of someone who may have the same problem I did, here's what solved it:

Approaching the cartridge from the front (i.e., where the handle is attached), I carefully guided a pair of needle nose pliers down the "throat" of the rough-in valve. I then expanded the pliers so that each tip of the pliers were resting against the sides of the small clear plastic pieces that jut out from the front of the cartridge. Then, I gently twisted clockwise about 90* to break the seal. Using a pair of pliers, I then grabbed the nose of the cartridge and gently pulled it out. Once the seal was popped, it came out relatively easily.

To put it back in once everything was sweated I gently pushed it back in. It doesn't want to go in all the way as it is a snug fit so I gently guided it in as far is it would go by hand. Then using a small piece of 1/2 copper pipe, I placed the pipe down the throat of the rough-in valve so that the edge of the pipe was resting on those clear plastic lips of the cartridge. I then gently pushed it the rest of the way in until it was snug and replaced the retainer clip.

Mike

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Unread 02-24-2013, 02:06 PM  

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Thanks for the update Mike, those are some handy tips.

The next time I get stuck I'll put the hammer down and use your method.

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Unread 12-31-2016, 06:11 PM  

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Thanks Mike for your solution. I searched the internet today and found this post. My plumber was stumped at how to remove the plastic valve too. With your directions, I was able to get it apart easily using the needle nose pliers! :-)

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Unread 12-17-2017, 09:49 PM  

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Yep, Mike's needle nose pliers trick worked perfectly. Once the seal is broken, the cartridge pulls right out. Thank goodness I found this thread too.

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Unread 06-28-2018, 10:15 AM  

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I also wanted to say thanks for this info as I was having no luck pulling this cartridge out. Even using the plier method to twist it was to the point I almost thought I was gonna break the piece of plastic that you put the pliers against to make the cartridge turn but then it finally let loose. I was then able to grab and pull the cartridge out easily. Thanks for this info.

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New Moen M-CORE Shower Valves

We are so pleased to announce the arrival of Moen M-CORE valves. If you are a homeowner, or especially an industry professional, then you should be excited about the new Moen M-CORE shower valves. This system is an installer’s dream. Industry professionals need to adopt M-CORE, and we’ll cover the reasons why. At PlumbersStock, we carry all the Moen faucets, parts, and accessories that you need.

What Is M-CORE?

moen m-core shower valve optionsThe first question you have must be, what is M-CORE? Simply put, it’s a shower valve system that makes the installation process easier for professionals. Moen describes it this way:

The M-CORE system features an integrated mounting bracket that secures the valve directly to a brace, streamlining the installation process. It offers a quicker temperature limit stop adjustment process, and the integrated test plug allows installers to easily flush and test the system without having to remove or install the cartridge. M-CORE mixing and transfer valves also are available in several inlet and outlet plumbing options to meet the needs of installers.

The next question people ask is, how does M-CORE work? To start, M-CORE valves have pressure-balancing capabilities that will manage temperature fluctuations as the water pressure in the home changes. They deliver great functionality, and the 3 Series trim is available in a wide range of styles and colors. We’ll let the experts at Moen explain the installation ease:

​​​​​​Valve installation is an extremely technical and tremendously complex job that requires a lot of time and a high level of plumbing skill. It can be tricky and time-consuming. The M-CORE valve system is making this process a whole lot easier for pro installers by allowing them to quickly and efficiently install a valve that will allow for adaptable functionality once it has been plumbed. The valve’s features were designed to reduce time and labor costs, without sacrificing work quality.

Lastly, we have a helpful resource for those that are wanting to compare M-CORE vs. Moentrol.

M-CORE 3 Series Trim

You’re going to love the new 3 Series trim because it’s designed for improved aesthetics. Compare Moentrol trim (on top) to M-CORE trim (on bottom):

comparing moentrol trim to m-core 3 series trim

You may be wondering about old Moentrol valves, and if they’ll have to be replaced when the trim needs replacement. Moen is planning on continuing to manufacture Moentrol trim options with the following collections:

  • Mixing valve only trim = Align, Kingsley, Voss
  • Mixing valve trim + transfer valve trim = Align, Kingsley
  • Transfer valve trim only = Align, Kingsley, Voss, M-DURA

M-CORE Rough-In Valves

There are a few key things to know. With M-CORE, cartridges do not come with mixing valves. You buy the cartridge with the trim. That allows the home builder to install the framework for whatever functionality the future homeowner wants to implement. However, cartridges do come with transfer valves. That remains true for M-CORE valves with integrated transfer valves, meaning they come with one cartridge, and you get the other with trim.

moentrol vs m-core valve comparison

One nice thing about M-CORE is that it allows for 1/4″ of variability in wall thickness during installation. Meaning it can handle thick and thin walls (up to a point). Another important thing to remember is that there is no backward compatibility with old trim. Upon its release, this collection offers 30 different kinds of rough-in valves:

Shower Only Mixing Valves

If you are planning a shower only installation, then you will want one of the following valves:

Tub/Shower Mixing Valves

Now, pay attention because there are a bunch of different tub/shower valve options. Here are the most basic installations:

Prefab Tub/Shower Mixing Valves

One of the greatest pain points for contractors doing new construction is creating the sweat connection on the tub el. Moen is offering this prefabricated option, which means the tub el is already connected.

m-core valve and trim options side by side

Mixing Valves with Diverters

Moen boasts that M-CORE is designed with the installer in mind. The mounting bracket allows for flat installation. The mixing valve outlet aligns with the transfer valve inlet. Its smaller profile allows for more room within the 2×4 framing.

2/3 Function vs. 3/6 Function Explained

2/3 vs 3/6 m-core function explained

As the installer, you can plumb any of these six valves for up to three showering devices, for example, two showerheads and a hand shower. If you only have two devices, then you cap the 3rd port, and you have 2/3 function…meaning you have 2 devices and 3 options. To run one device, the other, or both. With 3/6 function, you are using all 3 ports with the option of running 1, 2, 3, or 1 + 2, 2 + 3, or 1 + 3.

Diverter Valves

If any of this is confusing to you, please contact us, and we’ll find the answer you need. This chart may be helpful as you look for the right model for your needs:

m-core valve manufacture product numbers explained

Discount Moen M-CORE Shower Valves at PlumbersStock

We are proud partners with Moen. Though we offer the lowest prices on the web for many options, in some cases, Moen does not allow us to advertise sale prices on certain items. If you happen to find a valve that we have listed at the same price as everybody else, contact us directly to see about possible special pricing. We want to give you the best deals; we are just bound by advertising agreements. If you are a contractor buying in bulk, we can do even better!

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M-CORE™ by Moen - M-CORE™ Transfer Valve, 1-Handle Mixing Valve and 3 Series Showering

Moen Two independent one shared functions

3372

Model: 3372

From finishes that are guaranteed to last a lifetime, to faucets that perfectly balance your water pressure, Moen sets the standard for exceptional beauty and reliable, innovative design. Bring elegance to your home with premium kitchen faucet selections from Moen.  From the sophistication of period traditional to the streamlined refinement of minimalist contemporary, you'll find a host of amazing ways to be expressive in the kitchen.

Register Your Product

This is a discontinued product

Moen Two independent one shared functions

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From finishes that are guaranteed to last a lifetime, to faucets that perfectly balance your water pressure, Moen sets the standard for exceptional beauty and reliable, innovative design. Bring elegance to your home with premium kitchen faucet selections from Moen.  From the sophistication of period traditional to the streamlined refinement of minimalist contemporary, you'll find a host of amazing ways to be expressive in the kitchen.

Must Be Used With

Posi-Temp or Moentrol valve

Benefits
  • the brass valve (sold separately) directs water flow to multiple showering functions
  • built on the Moen M-PACT common valve system, allowing you to update the faucet style in the future without replacing any plumbing
M-PACT

M•PACT

Easily change your style. With M•PACT®, you can change your faucet style without replacing any plumbing. It's as easy as changing a light bulb.

LEARN MORE
M•PACT

The Moen Collection

Bring elegance to your home with premium kitchen faucet selections from Moen.

View Collection

Magnetix Handheld Showers

Docking allows for easy release and securely snaps the handshower back into place, even with your eyes closed. Easy to use and attractive, the Magnetix Hand shower is perfect for your bathroom. This innovation offers easy release and return. With 3 quick steps, installation is easy, requiring only a wrench.

Flo by Moen

This Smart Home system is the first water security system that monitors and protects your home from leaks and water damage with a single smart water valve, no additional sensors needed. Flo by Moen is installed on the main water supply line of the home. Through the Flo by Moen mobile app or your web browser, you can see if the smart water valve detects an issue and be alerted so you can fix it before that issue causes damage. If there's a catastrophic failure, you'll be alerted in the app allowing you to shut the water off - no matter where you are.

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Cartridge way diverter moen 3

One of the most important pieces of equipment in any shower setup is the valve that controls the flow of water and the temperature. Without them, a person could not get the right combination of these things that lets them enjoy their shower.

The highest quality shower faucet setups contain what are known as cartridge valves. That’s what you will find almost exclusively in Moen shower faucet setups. As high of a quality as Moen cartridge valves are, they still need to be replaced from time to time due to wear.

When that time comes for your Moen shower faucet, you will have to ask yourself, “Which Moen cartridge do I need?” We have the answer for you here.

What is a shower cartridge valve?

We told you that a cartridge valve is part of a shower faucet system. Now we will go into a little more detail about how they work. That way you will know more about them as you go shopping for a new one.

Shower cartridges are used in bathroom shower valves that use a single handle. That is why they need to be made so they can control both the water flow and temperature. It makes for a more convenient experience for the shower user as long as the cartridge valve is working properly.

The valve cartridge itself consists of a moving apparatus that has several holes in it. Each of these holes lines up differently each time the valve is moved. That is how a cartridge valve regulates water flow and temperature. Moen uses this type of technology in its single handle shower faucet setups because it’s the most precise way to control temperature and water flow.

Which Moen replacement cartridge do i need?

Before you can replace your defective Moen shower valve cartridge, you must first be able to identify which type of valve cartridge you have in your particular shower faucet setup. This is done by finding the right cartridge ID number.

Fortunately, Moen makes this process fairly simple because, over the last 40-years, they have only made four different types of cartridge valves. These are numbered 1200, 1222, 1225, and 1255. If you bought your Moen shower faucet setup after 2009, you will have either a 1225 or 1255 cartridge in a vast majority of the cases.

The easiest way to find the Moen shower valve replacement cartridge you need is to know the series or model number of your Moen bathroom faucet. Exact information for these comes with any paperwork you have received when you first installed the original shower faucet (hopefully you saved it). If not the series number can be usually be found on the underside of the faucet or on the decorative escutcheon ring that goes around it.

The second way to identify your Moen valve cartridge is to remove the old one. You will do this by first shutting off the hot and cold water feed to your shower. Then proceed with the following steps to remove the valve cartridge to identify it.

  1. Take off the faucet handle cover using a flat-bladed screwdriver.
  2. Remove the faucet handle screw.
  3. Next, take off the faucet handle itself. (You may have to clean off the old caulk and remove a spacer sleeve here too).
  4. Remove and ‘SAVE’ the retaining clip.
  5. Pull out the old valve cartridge using a Moen extractor tool (these are not cheap – they cost around $30).

Once you have removed your Moen valve cartridge, if you are having problems identifying it by the markings on it, you can go here for help to identify the right replacement cartridge part number.

It has helpful cartridge identifying information. There are even photos there of the different single-handle valve cartridges that Moen makes. You can also call Moen customer assistance at 1-(800)-289-6636 for help.

How long does a Moen shower valve cartridge typically last?

Moen cartridge valves will usually last 20-30 years under normal circumstances. That is an outstanding amount of time compared to other shower valves that use lower quality ceramic cartridges.

Like any mechanical operating product that also deals with water under pressure, they still may fail prematurely on occasion. Moen cartridges from older shower valves are still readily available in the plumbing marketplace too.

The cartridges themselves are well-built and not cheap (expect to pay around $30 for a replacement one). They are made so well that the technology that goes into them has not changed much over the last 40 years. Moen shower faucet products come with either a 5-year warranty or a limited lifetime warranty, so you should contact Moen customer service to see if your bad valve cartridge may be covered under warranty.

Josh Hurd

Josh Hurd

Josh Hurd has been freelance writing since 2006. He attended the University of Akron, graduating with a Master of Fine Arts in creative writing.

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Moen 3372 3 function diverter valve - Which side does water come out in the up and down position?

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